Whether it was for a mail merge or simply easy sorting and reporting of various fields, Excel (and OpenOffice Calc) is a necessary tool in most secretaries' bag of tricks. The training session actually centered on our student information system, but touched on OpenOffice as a tool for manipulating data extracted from the SIS. It's also worth noting that these secretaries have quite a spectrum of abilities from quite proficient to looking for the "any key." The other secretaries are largely using OpenOffice (NeoOffice, actually, since OO.org for OS X still isn't where it needs to be). This came up after one of our supercool, power user secretaries (who is an Office 2003/2007 wiz) ran a training session for the other secretaries in the district. OK, obviously there's more to this story than my tongue-in-cheek answer.
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